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Info and Shipping Rates

Shipping Information	Customer Service
Credit Card Security	Packaging
Payment Methods	Purchase Order Policy
Privacy	Replacement Policy
Return Policy	Wholesale Orders
Taxes	Typographical Errors
Cancellation Policy	Miscellaneous

Thank you for taking the time to browse through our website. We're attempting a new concept in software deals. Our concept is to sell you quality, name brand software as "CD ONLY" without the extra costs of packaging. We carry tons of awesome software titles that are only $5 or less, but we also carry plenty of Adobe, McAfee, Microsoft and Symantec titles that may be more expensive, but are way below competing prices. We can accomplish this because we have exclusive deals with our suppliers to purchase these programs at tremendous savings direct from the publishers, without the extra packaging costs of boxes,printed manuals etc. All instructions, manuals etc. are included on the cd's so you won't get the printed manual or boxes...

...BUT YOU WILL GET THE BEST DEALS ON THE INTERNET ON THESE TITLES ---PERIOD. GO AHEAD AND SHOP AROUND-YOU WONT FIND THESE SAME TITLES AT BETTER PRICES. We work off of volume sales so we also don't overcharge you for shipping. We hope you enjoy these deals and if there's anything we can do for you please let us know.

Fax Number: 714-437-9802
Contact us via email: Please fill out our online form

Shipping:

Economy Shipping: USPS First Class/Media Mail shipping is typically ONLY $3.99 *Only a few heavy boxed titles cost more, most orders of 1 to 1000 pieces ship at the same $3.99 FLAT RATE!

Priority Mail: USPS Priority Shipping(3-5 days) typically only $6 **Only a few heavy boxed titles cost more, most orders of 1 to 1000 pieces ship at the same $6 FLAT RATE!

2nd Day Air: UPS- typically $14 (Not valid for P.O Boxes & International orders)

Next Day Air: UPS- typically $24 (Not valid for P.O Boxes & International orders)

International Orders: Orders shipped to Canada cost typically $7 US and all other international orders cost typically $10 US. Next Day & 2nd Day Air not valid.

*(Restrictions may apply- extra fees may apply for shipping heavier orders Internationally. A representative may contact you regarding this matter)

Orders usually take less than 24 hours to process and will come with delivery confirmation tracking from the US Postal Service.

First Class takes about 3-10 business days to reach you depending on where you live and Priority Mail should get to you in about 2-4 business days. We're in Southern California, so take that into consideration in estimating how long a package might take to arrive at your home. Please also realize that the US Postal Service does their best to deliver packages timely but sometimes expected delivery times vary for a variety of reasons. International orders ship out via Global Priority Envelopes and should arrive within 5-10 business days of the order being placed.

WE STOCK ALL OF OUR TITLES AND THEY SHIP OUT EVERY DAY!!!

*We do not ship on Saturday & Sundays!

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Customer Service:

We consider You, the customer the most important asset to our company. We strive to give you the best possible customer service available. If you have any questions concerning an order, pricing, policies, shipping, products, or anything else in general, please contact us. We will help you out in any way that we can. Technical support questions for software should be handled through the respective manufactures. Please call the manufacturer first before attempting to get technical help from us. If you can't find the manufacturer's phone number, contact us & we will try to get their phone number for you.

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Credit Card Security:

Is it safe to order online? We make sure all transactions processed on www.5dollarsoftware.com are safe by using the SSL (Secure Socket Layer) encryption standard. Use a SSL compliant browser such as Microsoft's Internet Explorer or Netscape's Navigator and you will be able to conduct encrypted transactions on our website. Our website is hosted by Yahoo Shopping, the largest shopping portal on the Internet. They have proven to be "Hacker Safe". Online transactions statistically have been proven to be the safest form of credit card payment. If you are still not comfortable using your credit card over the internet, or fax in your order to (714-437-9802), or mail your order to us.

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CD Only Packaging:

We sell some products in what we refer to as CD Only packaging.If you see CD Only in a product description, this means the product does not come in a box. You will receive the program in the jewel case or paper sleeve only. All documentation should be on the CD-ROM and you should have no trouble loading it. We can offer you these tremendous deals by buying these software programs without the printed manuals or excessive packaging. Most people throw away these boxes and manuals anyway. We definitely don't need more junk in our landfills. Also, most people are glad to get these programs at these incredible deals, and they don't care about the printed manual. All the information you need is on the CD-ROM itself!

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Payment Methods:

5DollarSoftware.com accepts the following forms of payment:

- Visa - Master Card - Discover -American Express . Purchase Orders from schools, government institutions, and fortune 1000 companies - Cash, Money Orders and Checks are accepted for mail orders in US funds only. Please mail all orders to:

5DollarSoftware.com
3100 Warner Ave. Suite #9
Santa Ana, CA 92704

Mail orders paid by cash, money orders and cashier's checks will ship on the day of receiving them. Orders paid by personal & company check will ship within 10 days of deposit in order to allow clearance of funds.

You can also fax your order in if you do not want to give your credit card over the Internet. Our fax number is 714-437-9802.

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Purchase Order Policy:

We gladly take purchase orders from all schools, school districts, PTAs, government institutions, and Fortune 1000 companies within the United States. Please mail or FAX your P.O.'s. You can place an order through our shopping cart online, and instead of hitting the "Process Order" button on the final page of the checkout screen, hit print on your web browser and fax or mail the printout to us. FAX your orders to (714)437-9802 or mail to our mailing address:

5DollarSoftware.com
3100 Warner Ave. Suite #9
Santa Ana, CA 92704

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Privacy Policy:

We at 5DollarSoftware.com take your privacy seriously. The information that we collect from you is for our own use. We do not sell or trade our customer's information. We only send our electronic discounts and special offer emails to people who have purchased from us in the past or who have signed up to be on one of our lists. If at any time, you decide you would no longer like to receive our email just Contact us via email: Please fill out our online form

with remove in the subject and your full name in the body of the email and we will take you off our list.

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Replacement Policy:

Every product we sell is guaranteed to work. Please note: product compatibility is your responsibility. We will gladly replace any defective product with an identical product. We will not replace any items due to application incompatibility - MAKE SURE THE PRODUCT WILL WORK ON YOUR COMPUTER BEFORE YOU ORDER! If you need to replace a product, email us at via our online form or contact us through our On-Line Chat Feature.

for an RMA number (Return Merchandise Authorization #). Returns or replacements must take place within 30 days of the original order. All returns must have an RMA number printed on the front of your return shipment or they will be refused upon delivery.

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Return Policy:

There will be a 20% restocking fee on all unopened returned items. Returns must be made within 30 days, have all original packing materials provided by the manufacturer and must be in a resalable condition, shipping is NON-refundable. If you need to return a product, contact us through our On-Line Chat Feature for an RMA number. Returns or replacements must take place within 30 days of the original order. Orders Paid by check will be refunded by check. Shipping charges cannot be refunded unless error is ours. All returns should be sent to:

5DollarSoftware.com
3100 Warner Ave. Suite #9
Santa Ana, CA 92704

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Wholesale Orders:

Orders placed by qualified resellers receive quantity discounts if they are ordering in volume. You will receive a 20 % discount if you are a qualified reseller (reseller permit must be on file with us-please fax to 714-437-9802 with your order)and you must purchase a minimum of $300 worth of software. Items "on Sale" i.e. less than $5 may or may not apply to the discount. It will be at our discretion based on our cost if we accept the order. Actual shipping costs apply and orders must be prepaid.

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Taxes:

Only orders that are shipped to destinations in California are subject to sales tax. Orders shipped to destinations within Orange County are subject to 7.75% sales tax and orders that are shipped anywhere else in California are subject to 7.25% sales tax.

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Typographical Errors :

We reserve the right to refuse or cancel any order due to a typographical error in pricing.

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Cancellation Policy :

If you wish to cancel your order, please contact us through our On-Line Chat Feature and/or email us via our online form

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Miscellaneous Policies:

All manufacturers warranties apply to the manufacturers. We do not honor special promotions, policies, rebates, or warranties from manufacturers. We reserve the right to refuse service to anyone. All products available while supplies last. Manufacturers often provide end users with the bonus of a mail-in rebate after an item is purchased. Often, the rebate is a valuable offer that significantly lowers the net cost of the product purchased. 5DollarSoftware.com has no responsibility for any manufacturer's rebate and 5DollarSoftware.com does not pay any manufacturer's rebate. The rebate is a transaction between the buyer and the manufacturer, and buyer assumes all responsibility for claiming any available rebates after paying the full purchase price to 5DollarSoftware.com. All concerns regarding any manufacturer's rebate must be communicated between the manufacturer of the software and the customer. 5DollarSoftware.com assumes no liability regarding manufacturer's rebates.

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